Effective Date: 26th March 2024

Welcome to the Qawqal mobile application (“App“), developed by Qawqal technologies Limited (“we“, “us“, or “our“). Your privacy is crucial to us, and this Privacy Policy aims to transparently communicate how we collect, use, protect, and share information gathered from our users (“you“). This policy applies to the App intended for release on both the Google Play Store and Apple App Store.

Information Collection and Use

To enhance your experience and provide you with our services, we may collect various types of information:

Personal and Device Information

• Internet Access: This permission is crucial for the app to access the internet, enabling it to perform various network operations such as data transmission, synchronization with cloud services, and fetching updates to improve user experience.
• Bluetooth: To ensure the best audio and video experience, our app requires Bluetooth permissions solely to identify devices that are already connected to the user device, like wireless headsets and speakers. This functionality enables the app to optimize the user’s calls and media playback, ensuring high-quality output that seamlessly integrates with the users’ preferred audio devices.
• Network State: To ensure high-quality calls under varying network conditions, our app uses permission to access your device&lquo;s network state. This allows the app to adaptively adjust the bitrate of your calls in real time, optimizing call quality even with fluctuating internet speeds.
• Location Data: Our app uses your precise and approximate location to offer the following location-based services: Mapping services, localized content, suggestions relevant to your area, enhancing your app experience by providing contextually relevant information and functionalities.
• Media Access: Our app needs permission to read and write to your device&lquo;s storage to effectively manage files such as photos, documents, and media. This access is crucial for features that allow you to upload or download content within the app, ensuring a seamless experience when sharing or saving files.
• Microphone and Camera: Permissions for the microphone and camera are required to enable audio and video recording functionalities within the app. This allows you to participate in video calls, record messages, or capture photos and videos directly from the app, facilitating rich, multimedia communication.

Social and Content Sharing

• Content Creation and Sharing: Data related to the creation and sharing of content, including videos, photos, audio recordings, and text posts, along with their metadata.
• Social Interactions: Data on social interactions within the app, such as likes, follows, comments, and shared content.

Communication and Productivity

• Communications: Details of your in-app messages, calls, and contact lists.
• Search Queries: Your search terms within the app to improve search functionalities.
• Productivity Tools Data: Information from tasks, notes, and reminders you create.

Use of Collected Information

The collected data enables us to:

• Provide and maintain our service.
• Personalize your experience.
• Improve customer support.
• Process transactions.
• Conduct analyses or valuable information so that we can improve the service.
• Monitor the usage of the service.
• Detect, prevent, and address technical issues.

Data Sharing and Disclosure

We do not sell, trade, or lease your information. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the outlined purposes. Additionally, we may disclose your information:

• To comply with legal obligations.
• To protect and defend our rights or property.
• To prevent or investigate possible wrongdoing in connection with the service.
• To protect the personal safety of users of the service or the public.
• To protect against legal liability.

Additional Data Sharing and Disclosure

• User Content: For features that involve user-generated content, such as video sharing, social media posts, or dating profiles, the information you choose to share or make public will be visible to other users and may be shared outside the app according to your settings and the nature of the service.
• Partners and Third-Party Service Providers: We may share information with third-party partners and service providers who assist us in offering the various app functionalities (e.g., cloud hosting services, analytics providers, and advertising partners). These partners will be obligated to protect your information and may only use it for the purposes we specify.

Data Security

We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Age Restriction

Our App is designed for use strictly by individuals who are 18 years of age or older. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have inadvertently received personal information from an individual under the age of 18, we will delete such information from our records. If you believe that we might have any information from or about a person under 18, please contact us at admin@qawqal.com.

User Control and Choices

Privacy Settings and Controls: Users will be provided with comprehensive privacy settings and controls that allow them to manage who can see their content, communicate with them, and access their personal information, especially for social networking, dating, and content sharing features.

Links to Third Party Websites

We may include links in our App for your use and reference. We are not responsible for the privacy policies of these external sites. You should be aware that the privacy policies of these sites may differ from our own.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date“ at the top of this Privacy Policy.

Consent

By using our App, you consent to the collection and use of information in accordance with this policy.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: admin@qawqal.com.

This Privacy Policy was last updated on 26th March 2024.